Returns & Refund Policy
At Toymatics, we strive to ensure every customer has a smooth and hassle-free shopping experience.
✅ 7-Day Easy Replacement
• If your product is damaged, defective, or incorrect, we'll replace it within 7 days of delivery.
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🚫 No Returns for Used or Opened Products
• Due to the nature of toys, we only accept returns for items that are:
• Unused
• In original packaging
• In resalable condition
🔄 Replacement First Policy
• We prioritize replacement over refunds to ensure you get the right product quickly.
💳 Refunds (If Applicable)
• If a replacement is not available, refunds will be processed.
• Refunds are initiated within 5–8 business days after receiving and approving the return request.
Refund Method:
• Prepaid Orders → Bank Transfer
• COD Orders → Bank Transfer
📞 Quick & Easy Process
• Share your issue with photos/videos on our WhatsApp number within 7 days of delivery.
WhatsApp: +91 93227 99624